Personal Data
Message

Thank you!

Your submission has been received!
Oops! Something went wrong while submitting the form.
Project photo
Close
Photo
Photo
Hello, my name is

Sidheshwar Chauhan

I am a Marketing Technology Strategist

Visionary executive with over a decade of experience in spearheading marketing transformations and driving significant salesgrowth, achieving up to a 700% increase in order book growth through strategic innovations and partnerships.

Proven expertise in integrating AI and advanced data analytics to enhance customer engagement and operational efficiency, leading high-impact digital solutions across multinational landscapes and critical initiatives for brands like Cisco, Verizon, Wiley, MGM, Lenovo, McDonald’s, Tiffany, Sephora, T-Mobile and more.

20+
Years of experience
2.5K
Business Solutions
Sidheshwar Chauhan's Headshot

About Me

About Me

Shifting the largest brands on the planet to be Future Ready

Ever since I began my journey in customer experience (CX), I’ve been driven by a single, powerful belief: that every interaction between a business and its customers has the potential to create something extraordinary.

I envision a world where brands don’t just meet customer expectations, but consistently exceed them, turning every touchpoint into a memorable and impactful experience.

Education:

Engineer, Management

From:

MDU - India, Harvard - USA

MY MISSION

Connected and Customer Centric World

My Mission is deeply rooted in a commitment to continuous improvement and innovation in customer experience. I aim to partner with businesses to uncover unique insights and opportunities, crafting tailored strategies that resonate with their customers. Through meticulous planning, strategic execution, and a relentless focus on excellence, I strive to elevate customer interactions to new heights.

By doing so, I help businesses build stronger relationships, foster loyalty, and achieve lasting success. Every strategy I develop is a step toward a more connected and customer-centric world.

Education:

Engineer, Management

From:

MDU - India, Harvard - USA

MY VISION

Transforming Customer Experience,
One Strategy at a Time

My Vision is to transform the way businesses think about and deliver customer experience, making it a core element of their success, one carefully crafted strategy at a time.

Education:

Engineer, Management

From:

MDU - India, Harvard - USA

MY APPROACH

D . I . P . S

Dedication: My commitment to excellence drives my work ethic and ensures that I deliver consistent, high-quality results. I am dedicated to continuous improvement, always seeking to enhance my skills and knowledge to contribute effectively to my team, clients and organization. My dedication is evident in my meticulous attention to detail, perseverance in the face of challenges, and unwavering focus on achieving goals.

Innovation: 
I thrive on creativity and innovation, constantly seeking new and better ways to solve problems and add value. I embrace cutting-edge technologies and methodologies, and I am not afraid to think outside the box. My innovative mindset enables me to develop unique solutions that drive progress and set new standards within the industry.

Passion: Passion fuels my professional journey, inspiring me to go above and beyond in everything I do. I am deeply enthusiastic about my field, and this passion is reflected in my proactive approach, eagerness to take on new challenges, and dedication to delivering impactful results. My passion drives me to inspire and motivate others, fostering a positive and dynamic work environment.

Stratetic: I approach every project with a strategic mindset, carefully planning and executing initiatives to achieve long-term objectives. I am adept at analyzing complex situations, identifying opportunities, and developing actionable strategies that align with organizational goals. My strategic thinking ensures that I prioritize effectively, allocate resources efficiently, and deliver sustainable success.

Education:

Engineer, Management

From:

MDU - India, Harvard - USA

What do I do

Guiding Technology, E-commerce, Retail, Product, Travel & Hospitality, Banking, Healthcare & insurance enterprises as a proactive Chief Digital and Product Officer, blending hands-on leadership with strategic vision.

Martech Strategy

Crafting Strategies that enable brands to create cohesive customer experiences, boosting loyalty and driving revenue growth through MarTech.

01

Digital Leadership

Create a more collaborative, empowered culture that lets innovation flourish for cutting-edge digital solutions development, implementation and product launch that enhance sales revenue up to 700%

02

Executive Management

Recruit, Develop and lead top-tier product and engineering teams that drive digital transformation and, ultimately, business results.

03

M&A and Partnerships

Specialize in identifying and advancing commercial opportunities for enterprises navigating the changing global marketplace, geopolitical shifts, and rapidly evolving technology.

04

Client Relationship

Client relationship is the art of building bridges through trust, understanding, and consistent value, transforming transactions into lasting partnerships. I do that every singe day.

05

Digital CX

Most of the digital initiatives or products fail even with world class implementation, because there's no strategic blueprint or roadmap. I help clients define it with unforgettable experience.

06

Photo

Experience

2021 - Present - Global Head, Digital Transformation
VP - MARTECH
  • Strategy
  • Executive Management & Expansion
  • Marketing Technology
  • M&A, Partnerships

I orchestrate large-scale marketing transformation initiatives to accelerate business growth and enhance marketing ROI across international markets. As the critical executive liaison for strategic clients, I guide comprehensive business and technology transformation strategies, ensuring alignment with cutting-edge global digital trends.

2010 - 2021 - CX Technology Head
DIRECTOR TECHNOLOGY
  • Strategy
  • Client Relationships & Growth
  • OB & Revenue Growth
  • Technology Solutions

Directed comprehensive digital transformation initiatives, significantly growing the e-commerce and digital capabilities of Publicis Sapient. Spearheaded strategic development and implementation processes of owned & paid media that positioned the company as a leader in customer experience (CX) and digital commerce, impacting some of the world's top brands.

2009 - 2010 - Data Analytics Lead
sr. engineer
  • Statistical Analysis
  • Team Building
  • Innovation

Strengthened Data Engineering Solutions for Mercer Consulting internal teams using RDBMS technologies. Took initiatives to grow, support and pioneer internal teams members for growth and success by implementing the ACE (Attitude, Capability,Experience) framework.

2006 - 2009 - System Configuration Analyst
Software engineer
  • Mainframes
  • Data Hygiene & Analysis
  • Defined Contributions

Worked a system configuration analyst on Mainframes in defined contributions domain. Supported and helped run payroll system data through ingestion and stitching. Trained new Joinees and interns in the team for successful growth charter and mainframes systems

2002 - 2006 - Bachelor of Engineering
Electronics & telecommunication
  • Computer Programming
  • Embedded Micro Programming
  • Data Engineering

Graduated with Bachelor of Engineering in Electronics and Communication from India. Gained expertise in Embedded MicroprocessorProgramming and Computer Programming. Successfully campus selected by IBM and Hewitt Associates, demonstrating strong technical and interpersonal skills. Recognized as the Best Debate Leader, showcasing exceptional communication and leadership abilities. Won multiple awards in various co-curricular activities, highlighting active participation and excellence in university events.

2021 - 2022 - Business Management
business strategy & leadership
  • Business Process
  • Use Case Analysis
  • SWOT Analysis

Strategy, Leadership, Management & Decision Making are the pillars of learning in the program. I learnt to identify, understand, design, and shape critical organizational and managerial and leadership processes to get the work done. The focus is on four essential processes for leaders: decision-making, implementation, learning, and change. Worked through real-world challenges faced by managers, executives and leaders in various industries, gaining tangible tools and techniques that I today readily apply in my work and  organization to create higher quality, more efficient and impactful results.

Skills

91%

STRATEGIC
SWOT Analysis
95%
Business Process Modeling
90%
CHANGE MANAGEMENT & Goal Alignment
90%

92%

leadership
team building & management
95%
conflict resolution & motivation
90%
decision making & delegation
92%

90%

technology
adobe experience cloud
99%
Data, Content, Commerce, Workflow Management & Adtech
90%
ai, rpa, intelligent automation
82%

86%

creative
adobe creative cloud
95%
creative thinking and resolution
90%
innovation and ideas
75%

88%

marketing
customer experience
94%
loyalty & traffic management
89%
customer a.a.r & contact center intelligence
82%

Portfolio / Case Studies

A showcase of the projects and achievements that reflect my expertise and dedication to excellence. Each case study highlights the challenges faced, the innovative solutions implemented, and the impactful results achieved. These examples provide a glimpse into my approach to problem-solving, my technical proficiency, and my commitment to delivering high-quality work.

Photo

Achievements

Proven track record of delivering notable accomplishments in various projects and initiatives, demonstrating exceptional skills, dedication, and impact in driving success.

Photo
0
1
2
3
4
5
6
7
8
9
0
1
2
3
4
5
6
7
8
9
+
organizations
Photo
0
1
2
3
4
5
6
7
8
9
0
1
2
3
4
5
6
7
8
9
+
Certifications
Photo
0
1
2
3
4
5
6
7
8
9
0
1
2
3
4
5
6
7
8
9
+
enterprise brands

get in touch

Proven track record of delivering notable accomplishments in various projects and initiatives, demonstrating exceptional skills, dedication, and impact in driving success.

Personal Data
Message

Thank you!

Your submission has been received!
Oops! Something went wrong while submitting the form.
Sidheshwar Chauhan's Headshot
Download Resume
Hire Me
Personal Data

Thank you!

Your submission has been received!
Oops! Something went wrong while submitting the form.
Project photo
Close